Page 216 - Schooley Mitchell Marketing Manual
P. 216
SCHOOLEY MITCHELL
MARKETING MANUAL
Objections
Confirm
Confirm
Restate their objection with their true objection.
If you can’t restate it differently than their original over-arching objection then you must go back and ask more isolating questions.
“So, if I understand correctly, ...
If they don’t say ‘yes’ that your understanding is correct – go back and ask more isolating questions. You need to fully understand what and why – where they are coming from.
Manual Revised: April 3 2025 Confidential
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