Page 193 - Schooley Mitchell Marketing Manual

SCHOOLEY MITCHELL
MARKETING MANUAL
Cheat Sheets – Merchant Services
Manual Revised: April 3 2025 Confidential
- 188 -
Merchant Services Cheat Sheet
anything with his setup and that he would always have the final say in any changes as per our Service Agreement.
Schooley Mitchell completed our normal process of negotiating with the incumbent vendor as well as investigating alternative options in the marketplace. In our value report we were able to find savings with the incumbent as well as alternative merchant services options that would keep the integration with the Aloha point-of-sale system in place. This was a revelation to Mike as he was convinced that he would never be able
to change his merchant services vendor due to the integration. He leaped at the option to move away from his current merchant service provider and decided to move to a new merchant service provider for monthly savings of $347.13 and overall savings of 9.00%. While the savings percentage may not be as impressive as others, the comfort in us providing Mike with a concrete solution and the ability to assist him with the PCI compliance issues was more than enough to get a signed value report.
Implementation went smoothly and Schooley Mitchell provided ongoing training with the new vendor and Mike so that he felt comfortable with the transition. Mike was able to have his questions answered in real time with a dedicated representative and Schooley Mitchell staff who provided him with their full attention. Mike felt heard with any concerns he had and valued as a business with this new merchant services vendor.
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